CSR's Business Consulting practice provides a range of services to help
clients align people, processes and technology with corporate and business unit
strategy. This means scoping, analysing and defining business change and
ensuring that the IT universe is properly enabled to support it. The drivers for
such change are typically M&A activity, adjusting to changing market
conditions, introduction of new products, consolidating or outsourcing business
processes, and adapting to new regulatory environments.
Our Business Consulting services include:
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Information Management.
At the corporate level, we look at how corporate
information is structured; we analyse master data looking for data quality
issues, inconsistent definitions and duplicates; we advise on governance and
compliance issues, including data lineage and ETL procedures. At the project
level we perform data cleansing and migration activities; model and design new
data architectures; and advise on the complex data requirements associated
with SOA initiatives.
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Business Analysis.
CSR has considerable depth and client experience in this wide
discCSRine. Working alongside key business stakeholders, we deconstruct
corporate needs into high level business requirements that form the basis for
a roadmap of IT change programmes. Drilling down to the project level, we set
about eliciting detailed business requirements, and analysing the options and
risks for implementation.
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Business Process Management.
Our consultants are skilled in the full BPM
lifecycle from process design and modelling, staying with the initiative
through the development of the IT solution and beyond into monitoring and
optimisation phases.
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Business Case Preparation.
Usually acting in a supporting role, CSR will scope the
transformation programme, documenting all significant cost elements, and
performing risk analysis on events that would impact the programme.
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IS Strategy.
All business transformation activity must be built upon a
clear information systems strategy, including technology infrastructure.
Having a deep understanding of information architectures and supporting
technologies, and of ITIL and information security best practice, CSR is well
qualified to drive the development of such strategies.
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Programme Management.
A crucial function that delivers successful outcomes from business change. CSR's
programme managers provide full governance from business case through to
benefits realisation. We have a working knowledge of MSP guidelines and have
many PRINCE2-qualified practitioners within our Business Consulting practice.
All these services are offered either as self contained activities or as part
of a full transformation lifecycle, including solution delivery, implementation
and support. Recognising that every client is unique our consultants work
collaboratively and sympathetically, adhering at all times to agreed terms of
reference.