Although Solutions Delivery is a key focus for CSR, we do not stop there. We
stay involved throughout the life of a system to ensure that it continues to
meet the needs of the business and adapts to the inevitable changes that all
enterprises experience. We offer flexible mix of post-delivery support services
tailored to the application and your business needs. Our managed services include:
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Application Support.
CSR invariably offers post-delivery support as part of its
Solution Delivery services. However, as every client and every application is
different, so the nature of these services is determined by client need.
Typically a tailored package of support services is constructed from a
selection of options.
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3rd Party Applications Support.
If your key applications are becoming expensive
to maintain or if you are dissatisfied with the service you receive from your
current support organisation, CSR may be able to help. We can take over the
support and onward development of critical applications, transforming the
quality of the service and greatly improving the efficiency of the application.
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Hosted solutions.
Software as a Service (SAAS) and remotely hosted applications are an increasingly common
business model for reducing the cost of ownership. Your staff are freed from
systems administration activities and the business can reduce its dependence
on costly server rooms, air conditioning, and power continuity infrastructure.
CSR offers a comprehensive remote hosting service where we take on the burden
of all these overheads at secure, state-of-the-art facilities. Our clients get
a trouble-free, liberating service for a flat monthly fee.